Applying a Kano-FAST Integration Approach to Design Requirements for Auditorium Chairs

Abstract

The design of auditorium chairs can directly reflect the image of public spaces. At present, the development of public furniture is relatively slow compared to household and office furniture. The design of auditorium chairs on the market is severely homogenized, relying on past experience and lacking scientific guidance. In order to create a better indoor public activity environment for users, from the perspective of user needs, first of all, 21 user needs for auditorium chairs were obtained through semi-structured interviews. Then, the Kano model was used to determine the attribute positioning of each demand. Finally, the FAST method was used to transform user demands into functions, assisting in the design optimization of hall chairs and promoting the future development of public furniture. The results indicate that the design of auditorium chairs must meet safety and stability, and the comfort and rechargeability of the seats are the most important needs of users. In the future, the functional design of auditorium chairs also needs to consider intelligent applications. The study applies a Kano-FAST integration method to the design innovation of auditorium chairs, providing data support for the development of furniture enterprise auditorium chairs and promoting product upgrading and optimization.